Ordering information postcards & prints

Payment options

You can pay your order via Ideal, Paypal or via bank transfer.

Shipping

Your order will be carefully packed and shipped as soon as possible after the total amount has been transferred to Stokwolf's bank account. 

It's also possible to pick up your order at Stokwolf in Arnhem. Please make an appointement in advance.

Shipping costs

The shipping costs within the Netherlands are  €1,95 or €2,95  for standard letter post and €4,95 for parcel post.

For shipping to an adress in Belgium, France, UK or Germany we will charge  €3,60 or €6,50 for standard letter post and €8,60 for parcel post.

Free shipment from  €50,- (the Nederlands) and €75,- (Belgium, France, UK or Germany). Ook afhalen is gratis.

Retourneren

Orders can be returned within 14 days of receiving them, as long as they are intact, unused and undamaged. Any amount already payed will be refunded to you. 

Return shipments which are not carfully packed or are damaged, will not be refunded. |
The shipping costs of the return shipment are normaliter for your own account, unless other arrangements apply.

Note: birth announcement cards has special return policy special. Please refer to the werkwijze.

Return policy

 Please use vooraf the contactform to register your return and include the following information: 

- your name
- the ordernumber of your order
- the name of the product you would like to return
- your bank account number and bank information neccecary to refund the amount. 

Rewturn the purchase in original condition within 14 days of recieving them to:

Stokwolf
Goeman Borgesiusplein 47
6821 JB Arnhem
The Netherlands

 

You can also use the withdrawal form. Download the withdrawal form here: 

Complaints

Are you not entirely happy with the services of products of Stokwolf? Please let me know, we work it out together.   

© 2014 - 2018 stokwolf | sitemap | rss | ecommerce software - powered by MyOnlineStore
This website uses cookies. Accept More information
What is a cookie ? A cookie is a small text file that is sent to your computer. When you visit a website Both this website and other parties may place cookies . What are cookies used for? This website uses cookies to improve . Ease of use and performance of the website Using cookies , we make sure to include that you do not always receive the same information when you visit our site or enter . Cookies make surfing the site so much more pleasant . There are different types of cookies . This website uses persistent cookies and session cookies. Permanent cookies : Allows the website can be set to your preferences. For example, to your consent to allow cookies to remember. As a result, you do not have to repeat so you save time and easily navigate through the online store . Your preferences Persistent cookies can be removed via the settings of your browser . Session cookies : Using a session cookie , we can see which parts of the website you have viewed this visit . We can therefore adapt to the surfing behavior of our visitors as possible. Webshop These cookies are automatically deleted when you close your browser . With the specific purpose of this Web site places cookies ? This web site places cookies for the following reasons : Shopping Cart ( functional cookie) : Remember what products are in your shopping cart. Without this cookie , you can order any products or in your shopping basket . Cookie selection ( functional cookie) : Remember that you have given to the placing of cookies our permission . Google Analytics ( tracking cookie ) : Measure how you use the website and how you found us and reports in attempt to gain insight here . Google AdWords ( tracking cookie ) : we measure how you use the website and how you found us. We use this knowledge to improve . Our AdWords campaigns Facebook ( Social Media cookie) : This cookie is possible to 'like' our Facebook page . This button works through code from Facebook itself originates . Twitter ( Social Media cookie) : This cookie is possible to follow our Twitter page . This button works through code that originates from Twitter itself . AddThis ( Social Media cookie) : This cookie is it possible to share via Facebook , Twitter , Hyves and various other social media websites our content . Affiliate marketing (marketing cookies) : We use these cookies to reward them for their contribution to the sales partner sites (affiliates , such Daisycon , TradeTracker and Cleafs ) . Review sites (marketing Cookies ): We like to be judged by customers . We use a review site such as The Feedback Company. These places cookies for proper operation . How can I manage or delete cookies ? Generally, cookies can be managed , edited and deleted by your browser . More information on and off , and cookies can be found in the instructions and / or using the help function of your browser .